General

All orders over £50 excluding VAT & within the M25 & surrounding areas are delivered free on our own transport & usually within 24/48 hrs.

We also use a national courier service for the rest of the UK. Please contact us for prices to your delivery point.

Collection

Goods can also be collected from our warehouse by prior arrangement. Please contact us for more details.

Free Delivery

Delivery is free on orders over £50.00 excluding VAT. (Within our standard delivery area). Special delivery requirements & non stock items may be subject to additional charges. Orders below £50.00 are subject to a delivery charge of £8.50 excl. VAT.

Non Stock Items

Some special order products may be subject to manufacturers carriage costs. Delivery prices & lead times will be advised at the time of order.

There is usually a non returns policy for special order products however this will be discussed at the time of order.

Special Delivery

Need something extra quick, out of hours or a timed delivery. Contact us to discuss your options. We will always do our best to help. Please note additional charges may apply.

Special orders, personalised & bespoke Items.

Some special-order, personalised, or bespoke products may be subject to manufacturers carriage costs. Delivery prices & lead times will be advised at the time of order.
There is usually a non-returns policy for special order products however this will be discussed at the time of order

Delivery Policy

Any noticeable shortages or signs of damage must be detailed on the drivers paperwork. In the unlikely event of a short or damaged delivery Complete Hygiene Consultants Ltd must be notified within 48 hours of receipt of the delivery. Goods must be signed for upon receipt so please make sure someone is available to sign for your delivery. If you request to have goods left safe without signature we cannot accept responsibility for damages or shortages.